Return Policy

Return Policy

Effective Date: 18-09-2024

1. Eligibility for Returns 

You can return items within 2 days from the date of delivery. The items must be unused, in their original packaging, and in the same condition as when they were received.

2. Non-Returnable Items 

The following items are not eligible for return: 

- Items on sale or marked as "Final Sale." 

- Opened or used personal care and hygiene products.

3. How to Request a Return 

To request a return, please contact our customer support team or select return option in app within 2 days of receiving your order. You will be required to provide your order number and details of the item(s) you wish to return.

4. Return Process 

Once your return is approved, you will receive instructions on how to return the item(s) to us. 

- We recommend using a trackable shipping service or purchasing shipping insurance. 

5. Refunds 

- Refunds will be processed once we receive and inspect the returned item(s). 

- If the return is approved, the refund will be credited to your original payment method within 10 day]. 

6. Exchanges 

We do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.

7. Damaged or Defective Items 

If you receive a damaged or defective item, please contact us with details and photos of the damage. We will arrange for a replacement or refund at no additional cost.

8. Changes to the Return Policy 

We may update this Return Policy from time to time. Changes will be communicated through our website or app.